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Refund Policy

Last updated: September 23, 2026

In short

All sales are final. Because Hyper‑Smooth Car Edits is a digital product that you can access and download immediately, we don't offer refunds, except in the specific cases listed in section 3 or where the law requires it.

1. Why all sales are final

Hyper‑Smooth Car Edits (the "Product") is digital content: a video tutorial, raw video clips, an After Effects project file and a PDF cheat sheet. As soon as your payment is complete, you get immediate access to everything, including files you can download and keep. Digital content can't be "returned", so once access has been given, the purchase can't be reversed.

This policy is part of our Terms of Service. By completing a purchase, you confirm that you have read and agree to it.

In some countries (for example in the European Union, the United Kingdom and some other regions), consumers normally have a right to cancel online purchases within a set period. For digital content that is not supplied on a physical medium, this right ends once delivery has started with your consent.

By completing your purchase, you expressly request immediate access to the Product and acknowledge that, as a result, you lose any right of withdrawal or cancellation once access has been provided, to the extent permitted by the law that applies to you.

3. When we will give a refund

We will refund your purchase in full only in these cases:

  1. Duplicate purchase: you were charged more than once for the same Product by mistake. We'll refund the extra charge(s).
  2. No access: you never received access to the Product, you contacted us, and we were unable to fix the problem within 7 days of your message.
  3. Required by law: a mandatory consumer protection law that applies to you gives you a right to a refund that cannot be waived.

To be considered, a request must be sent within 14 days of the purchase date and must include your order number and the email address you used at checkout.

4. What is not a reason for a refund

Refunds are not given for reasons such as:

5. How to request a refund

Contact us using the details in section 8 and include:

We'll reply as soon as we can, usually within a few business days. If a refund is approved, it will be processed through Lemon Squeezy to your original payment method. How long it takes to appear depends on your bank or payment provider. When a refund is issued, your access to the Product and your license to use it end, and you must delete any downloaded files.

6. Our payment provider

Payments are processed by Lemon Squeezy, which acts as the reseller and Merchant of Record for your order. Where Lemon Squeezy is required by law or by its own policies to issue a refund, it may do so. In that case, your access to the Product ends.

7. Chargebacks and payment disputes

If you have a problem, please contact us first. We're usually able to fix access issues quickly.

If you open a chargeback or payment dispute without contacting us first, or for a reason not covered by this policy, we may immediately suspend your access to the Product and provide evidence of your purchase and access to your bank or payment provider. If a chargeback is decided in your favor, your license ends and you must delete all downloaded files.

8. Contact

Email madebydekel@gmail.com or send a message on Instagram to @madebydekel.

9. Changes to this policy

We may update this policy from time to time. The version published on this page at the time of your purchase applies to that purchase.